E-Commerce

1. Distinguish between e-commerce and e-business

E-commerce is the transfer of data across electronic networks; this transfer could be within a company, between companies, between businesses and consumers and can be across private or public sectors. This is irrespective if the transfer was paid for or not.

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E-business however is seen as the integration of activities such as communication technology ICT into its internal process thus improving the system vastly.

2 Explain what is meant by buy side and sell side

Buy side- refers to transactions to gain resources needed by an organisation from its suppliers, whereas sell-side refers to transactions involving selling products to the organisations consumers.

3 describe the different services that can be offered to customers via a web presence.

* The customers are able to view the product before hand and learn descriptions about the item they wish to purchase.

* They may ask question directly to the company and get detailed answers back from the company.

* Home delivery is also an option, so customer will not have to leave their chairs and the goods will be delivered to their door step, and for large orders it is sometimes free.

* They can ask other consumers who have bought a product they wish to purchase and find out if the product is worth buying and also leave back reviews of the product.

* Online Banking is now also available, offering customer ease

4 Summarise the consumer and business adoption levels in your country, what seem to be the main barriers?

The adoption level on the consumer side in this country I would have to say would be pretty low and the business adoption levels would seem to be pretty low as well. The reason the consumer and business adoption level would be low are described as ‘Barriers’. These ‘Barriers’ include lack of interest, consumers rather go out and shop and thus have no need for it, some people feel that they don’t have the knowledge or skills this also ties in with age and some consumers haven’t got internet access or cant afford to use it.

5 Outline the reason why a business may wish to adopt e-commerce

The main reason why a business may adopt e-commerce is the fact that it is able to deal with financial transaction between a customer and supplier in a safe but also effective manner reducing time and man power that would otherwise be needed, so that a lot of money can be saved. Also it offers an increased revenue since it is able to reach a larger customer base and encouraging existing customers to continue shopping with them, and also since the whole set up is done electronically and most information has to be typed in by the customer costs are reduced as they would need less staff, transport and materials.

6 what are the main differences between B2B and B2C e-commerce?

The business-to-business (B2B) group includes all applications intended to enable or improve relationships within firms and between two or more companies. In the past this has largely been based on the use of private networks and Electronic Data Interchange (EDI). Examples from the business-business category are the use of the Internet for searching product catalogues, ordering from suppliers, receiving invoices and making electronic payments. This category also includes collaborative design and engineering, and managing the logistics of supply and delivery.

The business-to-consumer (B2C) group is a much newer area and largely equates to electronic retailing over the Internet. This category has expanded greatly in the late 1990s with the growth of public access to the Internet. The business-to-consumer category includes electronic shopping, information searching (e.g. railway timetables) but also interactive games delivered over the Internet. Popular items purchased via electronic retailing are airline tickets, books, computers, videotapes, and music CDs.

7, Summaries the impact of the introduction of e-business on different aspects of an organization

The impact that has occurred on organization has been very prominent such changes have been

* Reduce on office materials such as pen and paper as everything is electronically carried out

* Reduce costs as less staff are required to work as most of the paper can now be filled in by the customer online

* Better relationships with customers through better communication methods such as email and online help schemes.

* More effective business as aspects such as the value chain is streamlined.

8, what is the relevance of intermediary sites such as Mondus to the B2B Company?

Sites such as Mondus are a great help to B2B companies they provide a secure service for transactions to be made for buying and selling companies to be able to contact each other and exchange goods and information. Plus it saves companies time and money because they do not have to do it themselves.

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